Privacy Policy
Last updated: July 31, 2026
1. Introduction
Organiq Inc. ("Organiq", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose information when you visit https://organiqtrack.com, use our platform, or interact with our SDK.
2. Information We Collect
We collect information in the following categories:
- Account & Profile Data: Email addresses, username handles, avatar URLs, and credentials provided during sign-up or waitlist registration.
- Third-Party Social Media Data (TikTok): When you connect your TikTok account via API or enter a creator handle, we collect public video statistics (play count, like count, comment count, share count, video titles, and timestamps).
- Attribution & Onboarding Survey Data: Anonymous user discovery responses collected through the Organiq SDK (such as self-reported attribution channel selections).
- Technical & Usage Data: IP addresses, browser types, device information, and interaction logs collected automatically for system performance and security.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our attribution analytics platform and dashboard.
- To compute real-time video performance, views growth rate, and organic install attribution rates.
- To facilitate third-party platform integrations authorized by you (e.g., TikTok API authentication and data sync).
- To communicate platform updates, waitlist access confirmations, and security notices.
- To detect, prevent, and address technical issues or unauthorized usage.
4. Data Sharing & Third-Party Services
We do not sell your personal data. We share information only in limited circumstances, such as:
- Authorized API Providers: Interacting with TikTok APIs to retrieve authorized creator statistics in accordance with TikTok Developer Policies.
- Service Providers: Cloud hosting infrastructure (Netlify, Vercel), databases (Supabase), and analytics tools bound by confidentiality obligations.
- Legal Compliance: When required by applicable laws, court orders, or governmental regulations.
5. Data Retention & Security
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. We retain performance and attribution data only for as long as necessary to fulfill the operational purposes described in this policy or until account termination.
6. Your Rights & Data Erasure (GDPR / CCPA)
Depending on your jurisdiction, you have rights regarding your personal information, including:
- The right to access, update, or correct your personal data.
- The right to request deletion of your account and associated social media tokens.
- The right to withdraw consent for third-party platform authorization at any time.
To exercise your rights or request data erasure, please contact us at support@organiqtrack.com.
7. TikTok Data Deletion
Users may request the deletion of all TikTok data transferred to Organiq through the TikTok Data Portability API at any time. Users can submit a deletion request by emailing privacy@organiqtrack.com from the email address associated with their Organiq account.
After verifying the request, Organiq will permanently delete the TikTok data associated with the user, including imported profile information, posts, video files, metadata, derived analyses, embeddings, and TikTok access tokens. Organiq will confirm when the deletion has been completed. Deleting data from Organiq does not delete the original content or account stored on TikTok.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any modifications will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to:
support@organiqtrack.com